built-in wired Ethernet LAN + supported Wi-Fi adapter through HOST USB + supported cellular adapter through HOST USB
The documented network paths available to the camera or its required transmitter.
← Camera indexJVC
● Manufacturer-documented path
JVC
GY-HC500
The GY-HC500 can upload clips automatically, manually, or in HD+Web proxy chunks to destination-neutral FTP, SFTP, implicit FTPS, or explicit FTPES servers. Wired Ethernet is built in; supported HOST USB adapters add Wi-Fi or cellular connectivity. Four Clip Server profiles and resume support cover both rapid proxy delivery and full-clip handoff.
2019FTP · SFTP · FTPS implicit · FTPES explicit
Direct camera client
recorded video clips on SD media
File behavior is quoted conservatively until a Camera to Anywhere fixture reproduces it.
automatic upload after recording / automatic chunked upload during supported recording modes / manual clip upload / browser-triggered clip upload
Transfer can begin from the documented camera-side behavior shown here.
Documented.
Not lab-verified.
High-Speed recording disables clip FTP. Automatic chunked upload is limited to supported record configurations. Use current firmware; FTP resume is unavailable with SFTP. Physical Camera to Anywhere interoperability is not yet lab-verified.
3 cited locations
Menu labels, behaviors, and warnings on this page are paraphrased from official manufacturer material.
Inspect every citation ↓BEFORE YOU TOUCH THE MENUPrepare the camera.
Prepare the camera.
Prepare the route.
Gather these items first, then enter the Camera to Anywhere job credential exactly as issued. The camera sends to the public ingest edge; your private destinations stay downstream.
- 01
Current GY-HC500 firmware.
- 02
Built-in Ethernet or a supported HOST USB Wi-Fi/cellular adapter.
- 03
A recorded test clip; HD+Web proxy configuration for chunk testing.
- 04
Camera to Anywhere host, protocol, port, credentials, and destination path.
- 05
Approved server fingerprint for a secure protocol.
Alias
Short job or destination label.Identifies the profile in upload controls.
Protocol
FTP, SFTP, FTPS (implicit), or FTPES (explicit).Matches the ingress listener.
Server
Hostname or IP without scheme/path.Identifies Camera to Anywhere ingress.
Port
Exact assigned listener port.Connects to the correct service.
Dir. Path
Assigned remote input directory.Routes assets to the correct workflow.
Username
Per-camera/source username.Authenticates and attributes the camera.
Password
Issued source password.Completes authentication.
PASV Mode
On for FTP/FTPS/FTPES behind NAT; unavailable for SFTP.Uses firewall-friendly passive data connections.
Slot / Server
The media slot and Clip-FTP alias monitored by Auto FTP.Defines the automatic source and destination.
Division
15 seconds through 15 minutes, or Off, only for the approved HD+Web proxy workflow.Controls the chunk cadence during recording.
SCREEN EVIDENCE GAPNo reviewed menu excerpt is attached to this exact step yet.The label and instructions remain source-backed; no reconstructed camera UI is shown.
SCREEN EVIDENCE GAPNo reviewed menu excerpt is attached to this exact step yet.The label and instructions remain source-backed; no reconstructed camera UI is shown.
Upload Settings groups the automatic/manual mode, source slot, division interval, cellular allowance and server preset on one screen.
JVC GY-HC500/GY-HC550 Instructions · PDF p. 190 ↗Instructional excerpt from an official JVCKENWOOD manual; copyright remains with JVCKENWOOD.Upload Settings groups the automatic/manual mode, source slot, division interval, cellular allowance and server preset on one screen.
JVC GY-HC500/GY-HC550 Instructions · PDF p. 190 ↗Instructional excerpt from an official JVCKENWOOD manual; copyright remains with JVCKENWOOD.Upload Settings groups the automatic/manual mode, source slot, division interval, cellular allowance and server preset on one screen.
JVC GY-HC500/GY-HC550 Instructions · PDF p. 190 ↗Instructional excerpt from an official JVCKENWOOD manual; copyright remains with JVCKENWOOD.Upload Settings groups the automatic/manual mode, source slot, division interval, cellular allowance and server preset on one screen.
JVC GY-HC500/GY-HC550 Instructions · PDF p. 190 ↗Instructional excerpt from an official JVCKENWOOD manual; copyright remains with JVCKENWOOD.
In Media mode, move the cursor to the clip and press ONLINE/3 to open the action menu.
JVC GY-HC500/GY-HC550 Instructions · PDF p. 191 ↗Instructional excerpt from an official JVCKENWOOD manual; copyright remains with JVCKENWOOD.
Choose This Clip, Selected Clips or All Clips, then choose the server preset and press Set.
JVC GY-HC500/GY-HC550 Instructions · PDF p. 191 ↗Instructional excerpt from an official JVCKENWOOD manual; copyright remains with JVCKENWOOD.
The FTP Upload screen displays transfer progress and provides a Stop control while background upload is active.
JVC GY-HC500/GY-HC550 Instructions · PDF p. 191 ↗Instructional excerpt from an official JVCKENWOOD manual; copyright remains with JVCKENWOOD.
Resume appears only when the server has a smaller partial file with the same name; the manual notes protocol-specific restrictions.
JVC GY-HC500/GY-HC550 Instructions · PDF p. 193 ↗Instructional excerpt from an official JVCKENWOOD manual; copyright remains with JVCKENWOOD.WHAT ACTUALLY MOVESTransfer behavior,
Transfer behavior,
without the guesswork.
- Auto FTP after recording
- HD+Web Slot-B proxy chunk upload during recording
- Manual this/selected/all clips
- Browser-triggered upload
- Background transfer
- Resume for interrupted FTP/FTPS/FTPES
- Auto FTP watches the selected media slot.
- Chunking splits and sends the Slot-B proxy while recording in HD+Web.
- Manual mode exposes all playable clips in the thumbnail view.
- Transfer status is visible on the status screen.
- A smaller same-name remote file can offer Resume.
- Starting recording on the currently transferring auto-upload slot interrupts that transfer.
- FTP does not run during live streaming or Return over IP.
- High-Speed Record Format disables FTP transfer.
- Chunked upload is limited to HD+Web proxy recording in Slot B.
- Resume is unavailable for SFTP and HTTP FTP proxy operation.
- Wi-Fi/cellular requires a supported HOST USB adapter; built-in connectivity is wired Ethernet.
FIELD VERIFICATION
Prove the path before the green flag.
Run this checklist on the exact body, firmware, network, and media format you will use on assignment.
- 01Network status shows the correct transport and IP.
- 02Profile and secure fingerprint are verified.
- 03Manual clip bytes match remotely.
- 04Auto FTP sends a newly completed clip.
- 05Required HD+Web chunk cadence is verified end to end.
- 06Slot conflict, streaming, high-speed, and resume behaviors are captured in the runbook.
TROUBLESHOOTINGIf it will not send,
If it will not send,
start here.
01Auto FTP does not begin+
Set Upload to Auto, select Slot and Server, turn Auto Upload On, and leave High-Speed mode.
02Upload is interrupted by recording+
Record to a different slot from the one configured for auto FTP.
03No chunks arrive+
Use System HD+Web, proxy Slot B, Division not Off, and Auto Upload On.
04Server/login/path error+
Verify Server, Port, Protocol, Username, Password, Dir. Path, and account permissions.
05Resume unavailable+
Confirm a resume-capable non-SFTP endpoint, no HTTP proxy, and a valid smaller partial file.
PRIMARY EVIDENCE
Official source trail.
The local archive is retained for research continuity if an official link changes. It is not redistributed through this site.
archived-local-ignored · retrieved 2026-08-26 · 268 pages
- 01
JVC GY-HC500/GY-HC550 Instructions
Printed pp. 148-150, Upload Settings and Clip Server; pp. 189-193, Auto FTP, chunked upload, Manual FTP, and Resume
Open manufacturer source ↗ - 02
- 03
BEFORE FIELD USE
Documentation gets us to the menu. Hardware earns the badge.
This guide compiles all discovered FTP-related setup evidence for this model, but it is not a promise that every firmware version and venue network will behave identically. Verification records the exact body, firmware, access point, protocol, payload, and result.
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